Made for India · WhatsApp-first
Run your queue in real time.
Let people join it themselves.
They scan a QR code at your door, book a slot ahead, or your staff add them in seconds. Either way they track their turn on their own phone, with no app to install.
Clinics, banks, post offices, schools, godowns, salons, retail counters, restaurants, service desks — anywhere people wait or book a slot.
Simple by design
How it works
Now serving
A-101
A-102
A-103
A-104
Your ticket
A-104
3rd
2nd
Next
Your turn
Sunrise Centre · A-104
3rd
in line
~12 min
Sunrise Centre · A-104
2nd
in line
~6 min
Sunrise Centre · A-104
Next
you're up soon
~3 min
Sunrise Centre · A-104
Now
it's your turn
Counter 2
People join, or book ahead
Put your branch’s QR code at the door and visitors add themselves — or your staff add them in seconds, or they book a slot for later. Token numbers are issued automatically and reset every business day.
They track their turn
Everyone in line gets a link showing their live position and estimated wait — so they can step out and come back. It opens in any browser, with no app to install.
Call the next person
One tap. They’re alerted on WhatsApp, SMS or a browser notification, and the line updates live on every counter, screen and phone.
Built in
Everything you need to run a calm front desk
Scan to join
Put up your branch’s QR code and people add themselves to the line — no one at the counter has to stop what they’re doing to take down details.
Book ahead
Take appointments and slot bookings with your own opening hours and capacity, then run them alongside walk-ins in the same line.
Real-time updates
Positions and wait times refresh for everyone waiting the moment the line changes.
Four ways to reach people
WhatsApp, SMS, an automated voice call, and free browser push on their status link — pick the channels each branch uses.
Position-based ETAs
Predictable wait times calculated from your service points and turnaround settings.
Display board
Put the live "now serving" board on a screen in the waiting area, so nobody has to ask.
Every branch, one account
Run as many branches as you like under one business, each with its own hours, counters, settings and QR code.
Staff roles & access
Owners, admins and staff — and staff can be scoped to only the branches they actually work at.
Speaks your language
Pick your business type and the wording follows: waitlist and covers, or queue and patients, or slot bookings and vehicles.
Documents & notices
Share PDF or image documents — menus, price lists, forms, instructions — and post offers or announcements on the waiting page.
Auto no-show handling
Set a grace period — people who are called but don’t turn up in time are marked no-show automatically.
Insights & history
See who you served, average wait times, peak hours, and repeat-visitor patterns, per branch.
Why teams switch
Paper registers cost you time and goodwill
Without SamayQ
- People crowd the waiting area with no idea when they’re next
- Someone has to stop serving to write down every new arrival
- Appointments live in a phone-call register nobody else can see
- Staff shout names — people miss their turn or step outside
- No record of who came, when, or how long they waited
With SamayQ
- They scan a QR code at your door and add themselves in seconds
- Bookings and walk-ins sit in one line every counter can see
- Everyone sees their live position and wait time on their own phone
- WhatsApp, SMS, voice or browser alerts when it’s their turn
- Every visit logged automatically — peak hours, repeat visitors, no-shows